Guides
Practical know-how on AI chatbots
What we learn setting up chatbots for shops, law firms and service businesses, written down. No hype, plenty of examples.
- Latest article6 min read
GDPR and chatbots: what to sort out before you go live
Hosting, the DPA, no AI training on customer data, your privacy policy and telling visitors. What a GDPR-compliant chatbot actually needs to have.
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AI chatbots for online shops: what they handle and what they don't
Product advice, order status, returns questions and product cards in the chat. What an AI chatbot can realistically do in your shop, with a Shopware example.
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How to set up an AI chatbot on your website in three steps
Create the assistant, add your content, embed the widget. What to feed it first, how to test before going live, and the mistakes we see most often.
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