Everything your business needs to grow
From Shopware integration to automatic lead capture to booking appointments in chat – find out exactly what each feature means for your business. No theory, just real business results.
9 features – one platform
From the AI foundation to Shopware and live chat to appointment booking – everything from a single provider.
Upload knowledge, train your assistant
Upload PDFs, Word documents, or website URLs – your assistant analyzes, structures, and builds its knowledge base from them. No prompt writing, no coding, no IT department needed.
- ✓PDF, Word, plain text, URLs
- ✓Combine multiple sources
- ✓Update anytime
- ✓Trained only on your own content
Automatic re-crawling & retraining
Your assistant always stays up to date. Set a schedule – daily, weekly, or monthly – and the system re-crawls your sources, processes changes, and retrains the assistant fully automatically.
- ✓Schedule: daily, weekly, monthly
- ✓Only changed content is reprocessed
- ✓Automatic retraining after every re-crawl
- ✓Select individual URLs or entire websites
Your shop assistant: products, orders, support
Connect your Shopware store in just a few clicks. Customers find products, check order status, and get recommendations – all directly in chat, without leaving your website.
- ✓Product cards with image, price & buy button
- ✓Order status lookup by order number
- ✓Intelligent product search & filtering
- ✓Real-time stock levels and delivery times
One widget for every website
With a single script tag, embed your assistant on as many pages as you like. The chat adapts to your design and is ready to use instantly – on desktop and mobile.
- ✓Customizable color, name & logo
- ✓Responsive on all devices
- ✓Streaming responses in under 1 sec.
- ✓Multilingual: DE, EN, FR, ES, IT, NL
Seamless handoff to human support
When the AI assistant reaches its limits or a user requests it, it hands the conversation over to your team seamlessly – with full conversation history and context. No chaos, no missed requests.
- ✓Central inbox for all conversations
- ✓Full conversation history visible
- ✓Real-time notifications for your team
- ✓Hand back to the AI assistant anytime
Automatically capture & qualify contacts
Every conversation is a sales opportunity. Your assistant collects contact details, qualifies prospects, and forwards them – before your team even opens their laptop in the morning.
- ✓Configurable pre-chat forms
- ✓Automatic lead qualification
- ✓CRM export and webhook support
- ✓Email notification for new leads
Book appointments directly in chat
Customers book appointments without detours – directly in chat, synced with your calendar. No email back-and-forth, no callbacks, no missed booking requests.
- ✓Calendly integration
- ✓Google Calendar & Microsoft Outlook
- ✓Real-time availability
- ✓Automatic confirmation & reminders
Understand what your customers really ask
The built-in dashboard shows conversation volume, automation rate, top questions, and conversion rate – clearly presented and GDPR-compliant.
- ✓Conversation volume & trends
- ✓Automation rate & handoff rate
- ✓Top questions and open inquiries
- ✓Lead tracking and conversion rate
Your assistant, your brand
No third-party branding, no foreign logos. Your assistant appears entirely under your own brand – matching your company's look and feel, on your own domain.
- ✓Your own logo and colors
- ✓Custom chatbot name
- ✓Custom welcome message
- ✓Embeddable on your own domain
Without vs. with My-Chatify
What changes for your team and your customers.
The right assistant for every industry
Whether e-commerce, agency, hospitality, or education – your AI assistant adapts to your business model.
E-commerce & Shopware
- ✓Suggest products & sell directly in chat
- ✓Retrieve order status instantly
- ✓Automate returns & support
Agencies & service providers
- ✓Qualify inquiries & capture briefings
- ✓Book appointments directly
- ✓Scale support without extra effort
Education & training
- ✓Guide through enrollment & registration
- ✓Automatically answer funding questions
- ✓Guide prospects through to booking
Restaurants & hospitality
- ✓Reservations directly in chat
- ✓Menu, opening hours & specials
- ✓Handle events and group inquiries
Real estate
- ✓Present properties & book viewings
- ✓Qualify prospects
- ✓Answer financing questions
SaaS & tech companies
- ✓Automatically guide onboarding questions
- ✓Make documentation instantly accessible
- ✓Drastically reduce support tickets
How the AI really works
My-Chatify relies on RAG – Retrieval-Augmented Generation. That means the assistant doesn't invent answers. It searches your documents first and only relays what you've provided it.
No hallucinations. No false facts. Just your content – precisely processed and instantly accessible.
Try it now →RAG technology
Retrieval-Augmented Generation – the assistant searches your documents first before answering. No guesswork, just your facts.
Isolated data collections
Every assistant has a completely private vector database. Your content is never shared with other users.
Streaming responses
Responses appear character by character in real time – for a natural conversational feel that users know from modern AI tools.
Multilingual widget support
The chat widget supports 6 languages (DE, EN, FR, ES, IT, NL). Welcome text, placeholder, and bubble message can be configured individually per language – the assistant automatically responds in the user's language.
Embed your assistant on any website
Whether WordPress, Shopify, Typo3, or a custom-built website – a simple script tag is all it takes. No coding skills required.
Your data stays your data
Trust is everything – especially with AI. Our platform was built from the ground up for the German and European market: GDPR-compliant, EU hosting, transparent data flows.
Important: Your customer data and conversation content are never used to train AI models. Every assistant has an isolated, private data collection – fully separated from other users.
Ready to automate your business?
Live in under 5 minutes. No coding, no IT project – just get started and grow.