AI chat for Shopify that shows products from your catalogue

With the Shopify integration, the bot searches your products live rather than a copy from last week. Customers ask by size, colour or price, also combined, and the bot filters accordingly.

Besides the catalogue, it uses everything else you give it: size charts, care instructions, your shipping page. So it can also answer whether a pair of trousers runs small, as long as that's written down somewhere.

Matches appear in the chat as product cards with image, price and a buy button. The customer sees at once what's meant and gets to the item in one click.

Recommendations come from your product data. Thin descriptions mean thin answers. The analytics show which questions went unanswered, so you know where a better product text would pay off.

Delivery times, shipping costs, destination countries, return periods: the bot answers these from your store pages. If it's on your website, it's in the chat.

The bot does not look up the status of individual orders in Shopify. Lookup by order number is so far available for Shopware only. When someone asks about their order, the bot explains the general delivery times and passes the question to your team.

The chat widget goes into your store with one short script tag. You'll find the code in the dashboard under "Embed". Colours, logo and welcome text are matched to your store, and the widget works just as well on a phone.

The bot replies in the language the customer writes in. The chat window itself is available in German, English, French, Spanish, Italian and Dutch.