Guide customers through your range in the chat

With the Shopware or Shopify connection, the bot searches your catalogue live for every question. Whatever you change in the shop applies in the chat straight away. In Shopware it also knows variants and stock levels in real time.

Customers can combine what would otherwise take three filters: “What have you got in blue under 50 euros?” works just as well as “helmet for 54 cm head”.

Results appear right in the chat as product cards with an image, price and buy button. Getting from the conversation to the basket is one click.

If your shop runs on a different system, the bot reads your product pages by URL and keeps them current through automatic re-crawling. It can then answer general product questions too, but without product cards or live stock levels.

Besides the catalogue, the bot uses everything else you give it: size charts, care instructions, buying guides, your shipping page. So it can also explain how a model fits or how to measure head circumference, if that's in your material.

It doesn't invent product features. If the description says nothing about waterproofing, it won't either. The quality of the advice depends directly on the quality of your product data.

It replies in the language the customer writes in. A question in Dutch gets a Dutch answer, even if your product data is in German.

For a bulk order, a special request or a question that goes deeper than your product texts, the bot hands over to your team. You reply in the inbox and see the whole history, including the products the customer has already looked at.