Simple, transparent pricing
Choose the plan that best fits your needs.
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Billing | Free — Start for free | Basic — Get started | Professional — Get started | Business — Get started |
|---|---|---|---|---|
| Configuration | ||||
| Messages / monthiThe maximum number of chat messages your assistants can process per month. | — | — | — | — |
| AI assistantsiThe number of AI chatbots you can create and run at the same time. | — | — | — | — |
| Training sources / assistantiThe maximum number of URLs you can add per assistant as a knowledge source. | — | — | — | — |
| Storage / assistantiThe maximum storage per assistant for uploaded training data. | — | — | — | — |
| Credits / monthiToken credits for AI processing. Consumed with every message and when training assistants – depending on the model chosen. | — | — | — | — |
| Teams & Workspaces | ||||
| Team members per workspaceiThe number of users you can invite per workspace. If you have multiple workspaces, this limit applies to each one separately, not account-wide. | — | — | — | — |
| WorkspacesiThe number of separate workspaces you can manage. | — | — | — | — |
| Automation | ||||
| File attachments in chatiVisitors can send images, PDFs, and documents directly to your assistant in the chat. | — | — | — | — |
| Flows per assistantiMaximum number of flow automations (conversation scripts with messages, questions, and buttons – no code required) per assistant. Each assistant has its own quota. | — | — | — | — |
| Automatic retrainingiYour training sources are automatically re-crawled on a set schedule, so your assistant always has up-to-date information. | — | — | — | — |
| Personalization | ||||
| Widget customizationiCustomize colors, text, and the look of the chat widget to match your brand. | — | — | — | — |
| Remove brandingiHide the My-Chatify logo from the chat widget. | — | — | — | — |
| Custom brandingiUse your own logo and brand in the chat widget (white-label). | — | — | — | — |
| AI Models | ||||
| Limited ModelsiAccess to essential AI models with solid performance for simple use cases. | — | — | — | — |
| Advanced OpenAI ModelsiAccess to powerful OpenAI models like GPT-4o and GPT-4o-mini for complex tasks. | — | — | — | — |
| Advanced Gemini ModelsiAccess to Google's Gemini models for multimodal and analytical tasks. | — | — | — | — |
| Advanced Anthropic ModelsiAccess to Anthropic's Claude models – especially strong for long-form text and analysis. | — | — | — | — |
| Analytics | ||||
| Basic analyticsiEssential stats such as message count, active sessions, and common questions. | — | — | — | — |
| Advanced analyticsiDetailed insights with conversation histories, usage trends, and performance metrics. | — | — | — | — |
| Integrations | ||||
| Website widgetiAn embeddable chat widget for any website – easy to integrate with a code snippet. | — | — | — | — |
| ShopwareiNative integration for Shopware online stores – plugin-based setup. | — | — | — | — |
| Appointment bookingiLet visitors book appointments right in the chat – integrated with Calendly, Google Calendar, or Microsoft Bookings. | — | — | — | — |
| Meta channels (WhatsApp, Instagram, Messenger)iConnect your assistant to WhatsApp, Instagram Direct, and Facebook Messenger for omnichannel support. | — | — | — | — |
Frequently Asked Questions
Can I change my plan at any time?
Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately. Downgrades keep your current plan active until the end of the billing period.
Is there a free trial?
Yes! The Free plan is free forever with no time limit. Use it for as long as you like.
Which payment methods are accepted?
We accept payments via Stripe, including credit cards and SEPA direct debit.
What happens when I reach my message limit?
You'll receive a notification as you approach your limit. Once it's reached, you can upgrade or wait for the next billing period.