🏢 About My-Chatify

We make AI usable for every business

My-Chatify is a product of PixelConsult GmbH in Dortmund, Germany. We build intelligent AI chatbot solutions that help companies of any size automate customer service, capture leads, and stay reachable around the clock – no coding required, no vendor lock-in, fully GDPR-compliant.

🎯 Our Mission

Why we built My-Chatify

As an agency, we spent years building chatbot projects for our clients – and kept running into the same problem: AI assistants were either too expensive, too complex, or gave hallucinated answers that destroyed trust.

With My-Chatify, we set out to do it differently. Not "ChatGPT with a logo," but a system genuinely grounded in your own documents – powered by RAG technology, isolated vector databases, and careful chunking.

The result: assistants that only answer what they actually know – precise, transparent, and free of surprises.

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PixelConsult GmbH
Founded 2000 · Dortmund, Germany
🛡️
GDPR-compliant from day one
Hosted exclusively in Germany / EU
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RAG technology
No hallucinations – just your facts
📅 Our Story

From agency to AI platform

How My-Chatify came to be – step by step.

2000
PixelConsult GmbH founded
Launched as a full-service digital agency in Dortmund – web development, design, and digital strategy.
2023
First AI projects
Integrated AI chatbots for business clients – early experience with OpenAI models and vector databases.
2024
My-Chatify Beta launch
Internal projects evolved into a product: My-Chatify launches in beta as a standalone SaaS platform.
2025
Public launch
Full launch with dashboard, multi-assistant support, lead management, and GDPR-compliant EU hosting.
2026
Growth & expansion
New integrations, new AI models (Gemini, Claude), and a growing team behind the platform.
💡 What Drives Us

Our Values

The principles behind how we build, advise, and work.

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AI with substance

We don't just bolt a chatbot onto an API. Behind every assistant is a carefully engineered RAG system that truly understands your content – accurate, transparent, and traceable.

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Partnership, not just service

We work closely with our clients, understand their individual needs, and build solutions that actually fit – real consulting, not an off-the-shelf kit.

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Privacy as a foundation

GDPR isn't an add-on for us – it's the baseline. Hosting in Germany, no data sharing, isolated data collections – your data stays yours.

Quality & reliability

We don't ship half-finished products. Every assistant we deliver is tested, documented, and built to actually work in daily use.

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Accessible to everyone

AI technology shouldn't be reserved for large corporations. That's why we offer fair pricing and simple usability – for freelancers, SMBs, and agencies alike.

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Continuous improvement

The AI landscape moves fast. So do we. New models, better chunking strategies, expanded analytics – My-Chatify is continuously improved and kept up to date for our customers.

👥 The Team

The people behind the platform

A small, close-knit team based in Dortmund – with years of experience and a genuine passion for building great products.

👨‍💻

Development & Architecture

Our engineering team brings years of experience in backend systems, AI integrations, and scalable cloud infrastructure. Every line of code matters.

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Design & UX

Intuitive interfaces that make complex technology easy to use. Good design isn't decoration to us – it's part of the product.

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Sales & Onboarding

Our sales team advises you before and after purchase – honestly, with no pressure. Onboarding support is included with every plan.

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Personal support

You won't send tickets into a void here. Our support team responds quickly, personally, and always with a solution in mind.

Ready to meet My-Chatify?

Start for free or drop us a message – we're happy to advise you.

GDPR-compliant · ✓ Hosted in Germany · ✓ No credit card required
About Us | My-Chatify