An AI chatbot for your website that knows your own documents

You upload PDFs and Word files, paste in text, add question-and-answer pairs, or simply give it your website address and let it crawl the pages. Everything goes into a separate database that belongs to your assistant alone. For every question, the bot searches those sources first and only then writes its reply.

It only knows what's in your sources. If something is missing, it says so instead of guessing. Those gaps show up in your analytics as unanswered questions, which is a handy to-do list for the next document you should add.

The widget goes onto your site with one short script tag. That works in WordPress, Shopify, Shopware, TYPO3, Wix, Webflow, Squarespace and plain HTML, and just as well in React, Next.js or Vue projects. If you can edit your own website, you can do this yourself.

Colours, logo, welcome text and the little speech bubble next to the chat icon are all set in the dashboard. Answers appear word by word as they're written, so nobody sits staring at an empty box wondering if anything is happening.

The widget interface comes in German, English, French, Spanish, Italian and Dutch. The assistant replies in whatever language the visitor writes in. A guest from Rotterdam who asks about parking in Dutch gets the answer in Dutch.

You pick the AI model behind it. Models from OpenAI, Google Gemini and Anthropic are available, with the more advanced ones included in the paid plans.

Some questions belong with a human. A complaint with a back story, a group booking with special requests, or someone who simply wants to talk to a person. In those cases the bot hands over to your team. You reply from the My-Chatify inbox with the whole conversation in front of you, and the customer doesn't have to start again.

If you like, the bot can ask for contact details before or during the chat and save them as leads. Appointments can be booked right in the chat via Calendly, Google Calendar or Outlook.